By Serge Lucio, Vice President and General Manager, Agile Operations Division, Broadcom Software Over the course of 2020 and 2021, the fabric of our work lives was radically altered, ushering in a world in which hybrid models were the norm. In 2022, th…
4 ways to create better customer experiences with data
Most organizations realize that using data to better understand customer needs and preferences is vital to creating consistently great customer experiences. The challenge many face is how to put all of the data they’re collecting to work toward that go…
How Aster DM Healthcare used federated learning to better secure AI analysis of sensitive data
For the healthcare sector, siloed data comes across as a major bottleneck in the way of innovative use cases such as drug discovery, clinical trials, and predictive healthcare. An Aster DM Healthcare, an Indian healthcare institution, has now found a s…
IT Vortex: The Effort to Achieve Net Zero Carbon Emissions is Far More Than a Business Goal
“As the father of four children, my thoughts naturally gravitate beyond my own lifetime. My family and I love the outdoors and it’s important to me that my kids and subsequent generations have the same opportunities to appreciate its beauty and the ric…
Novanta CIO Sarah Betadam on the CIO-CEO relationship
Sarah Betadam, CIO at Novanta, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss CIO-CEO relationships, business/IT partnerships, servant leadership, agile mindse…
The small business CIO with big lessons for enterprise IT chiefs
Small and medium business’ CIOs have much to teach larger enterprises, according to Fabienne Wintle, CIO of Navii, the Australian government-backed platform that supports small and medium businesses going digital. Wintle, who is also the CIO of Tourism…
How Experience-Driven NetOps Helps Network Teams Regain Trust
The 2022 EMA Network Management Megatrends study makes uncomfortable reading for network professionals. Among many discoveries, it reveals that the percentage of network operations teams that are successful is in steep decline, from 49% in 2016 to 27% …
Rethinking Network Monitoring in a Work-from-Anywhere World
In 1921, William Butler Yeats wrote “the centre cannot hold,” describing a moment society reached a technological and social turning point. Fast forward roughly 100 years, and the world is in a similar state of transformation. Businesses across industr…
PGA of America swings for the public cloud
The PGA of America is building a world-class resort with multiple golf courses and retail shops near Dallas, due to be complete next year. That’s just one major drive under way by the nonprofit golf association, which is also delivering myriad tourname…
Ressources limitées : pourquoi le secteur technologique canadien est en manque de talents
La pandémie a provoqué de brusques et irréversibles changements dans les modes, habitudes et lieux de travail – entraînant une demande proportionnelle de nouveaux postes et compétences. Bien entendu, la technologie est toujours au cœur du changement, n…