July 2, 2010: on this day, Apple publicly announces “Antennagate” for the first time, officially acknowledging the reception problems of the iPhone 4, which was a great phone.
Since its launch in June 2010, it has become a real hit, breaking records for pre-orders and first-day sales.
In an appeal to customers, Apple acknowledges the problem and says it has already launched an investigation into this matter. However, this message did not reduce the controversy surrounding the antenna situation.
The topic of “Antennagate” was brought up when individual owners started reporting missed calls. The glitch occurred when the user held the iPhone 4 in their left hand while blocking the phone’s tiny antenna hole.
iPhone 4 reception problems: programmed error?
Although Apple blamed the “Antennagate” on a software glitch in a message to customers, many believed that the problem was caused by Jony Quince’s decision to remove the previous iPhone’s plastic antenna. Cupertino announced that they will fix it by releasing a free update that will be available for the iPhone 3GS and iPhone 3G.
The situation escalated after the release of the publication of the well-known trade publication Consumer Reports, which stated that it could not recommend the new Apple smartphone for purchase.
To calm the media storm, Steve Jobs returned early from a family vacation in Hawaii and held a press conference. He honestly acknowledged the problem with Antennagate and offered customers free iPhone 4 cases that solved it. In the following versions of the iPhone, this device error has been fixed.
Apple was able to finally end the dispute only in 2012.
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