もっと詳しく

Towards the end of last year, the European Parliament and the Council of Ministers proposed that the agreement on free roaming between EU countries be extended for another ten years. This decision was formally hammered through this week, which then means that you can surf just like at home for at least another ten years.

In connection with this new agreement, the EU decided that the citizens of the Union are entitled to the same surfing speed as they have in their home country. So if there is a possibility for it, it should be offered.

Consumers now will have the right to the same quality of mobile internet abroad, as the one they have at home. Operators providing mobile services should ensure that consumers have access to use 4G, or the more advanced 5G, networks, if these are available at the destination the consumer is visiting. Consumers should be able to find information about network availability in their mobile service contracts and on the operators’ websites.

Another part of the agreement is that the operators must become better at informing users about any extra costs and that they should gradually reduce the price of calls and data traffic.

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