You were sold an iPhone in a sealed box and the seller claims that it is new. Before you can start working with a new Apple smartphone, it must be activated. The activation procedure involves connecting a smartphone with an inserted SIM card to Apple’s activation servers. To do this, you just need to connect to Wi-Fi or use cellular data.
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And only after the owner of the iPhone receives confirmation of activation, he will be able to use his device.
Thus, if the first time the smartphone is turned on, the user immediately gets to the home screen, bypassing the welcome, activation and settings screens, then he was already in use. At the same time, if a welcome screen appears after the first turning on the iPhone, this will not mean that the gadget has not been used. The fact is that a screen with the word “Hello” in different languages of the world appears every time you reset your iPhone to factory settings or after restoring iOS on a computer. In other words, even unpacking the sealed box and the welcome screen appears when you turn on the purchased iPhone does not guarantee that the smartphone is new.
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Detailed video instruction
How to check if you bought a new iPhone? Method 1
The Apple website has a section “Service and support eligibility check, in which you can quickly and effortlessly check whether the iPhone purchased by the buyer has really not been used before. All the user needs to know to work with the service is the serial number of the device. For activated gadgets, this number can be found in “Settings“, In chapter “Main”, menu item “About this device“. In the event that the smartphone meets the user with a welcome screen, its serial code can be found by pressing the “i” button in the lower right corner.
In addition, the serial number of the iPhone is listed on the label located on the back of the original box.
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So, to check iPhone follow these steps:
one. Go to section “Service and support eligibility check on the Apple website.
2. Enter the serial number of the iPhone in the appropriate field (how to find out the serial number), enter the code shown in the picture and click Proceed.
ATTENTION:
An iPhone serial number NEVER contains the letter “O” (the number “0” (zero) is used).
3. If the message “Activate your device”then this really confirms that the smartphone had no history and he really is new.
After activation, in the service “Right to service and support” there will be (maybe not immediately, but within 24 hours) the estimated end date of the Right to Service and Repair, which is determined by adding 365 days to the day of activation. In other words, to find out the date first activation, subtract exactly 1 year from the calculated date.
NOTE: The data on the Apple server may not change immediately, it usually happens in the interval from 1 minute to 12 hours.
How to check if you bought a new iPhone? Method 2
1. Open the app Settings and follow the path: General → About this device.
2. In the window that appears, open the item “Limited Warranty”.
3. Here you will see (perhaps not immediately, but within a day) the estimated end date Service and Repair Rights, which is determined by adding 365 days to the activation day. In other words, to find out the date of the first activation, subtract exactly 1 year from the calculated date.
If the activation date that you performed will differ from that specified in the service “Service and support eligibility check, then you can safely make claims to the seller – the smartphone was activated earlier, i.e. unfortunately, you are not the first owner of this iPhone.
Video review:
Let’s take an example from life. In the post-Soviet space, the sale of gray (illegally imported) activated iPhones under the guise of new ones is often used. How does this happen? New locked (tied to a mobile operator) iPhones are sold, for example, in the USA at a fairly low price. They are bought by “businessmen” for the purpose of subsequent unlocking (decoupling from the operator) for a fee.
However, often in order to unlock such an iPhone, in most cases its box must be unpacked, the software restored and repackaged. By and large, this is a new phone (in fact, it was not used), identical to the one bought from an official reseller, however, the date of its first activation will not correspond to the date of activation by the buyer, since it has already been made earlier. Naturally, the service and support period for such a phone will be less than a year.
See also:
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