For about two days, there have been increasing reports from players that not only is the Battle.net client not working, but there are also constant disconnections in the game. However, the exact cause is unclear. Here is the current status.
in the technical support forum and in customer service forum reports of Battle.net disruptions have been increasing for about two days. In principle, the content is always the same: the Battle.net client or the so-called update agent is inactive and takes forever to load. Eventually he manages to show all installed games and after 5 attempts to start you are online. Ingame there are problems with portals and instances like “instance not found”. The run-of-the-mill recommendations such as restarting the router, flushing DNS, clearing the Battle.net cache, reinstalling the Battle.net software, etc. were carried out by the players without success. The reports also indicate that the problem may be related to the Internet provider Vodafone, which is again struggling with major disruptions these days and is also probably carrying out maintenance work across the country. Blizzard writes about it:
Hello, everyone,
First of all, thank you very much for the many reports, we have already forwarded this internally so that we can check whether there is a problem from our side as well. As of now, there are no known problems with our servers
However, it would be best if you contact your internet service provider directly if the connection problems persist.
However, if two giants start to shift responsibility back and forth, we will quickly have a big problem. Something like this has to be settled in a nutshell between the technical teams. So Blizzard should get behind it and sort that out. The Vodafone customer hotline brings nothing here. As soon as there is news about this, we will post an update.
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