When it comes to waterproof phones, I always say that users should not blindly believe in this and, only after buying a new phone, climb into the pool with it. The fact is that no one guarantees that the device will continue to work after that. Moreover, if water gets inside, then regardless of the manufacturer’s statements before buying, it will be difficult for you to prove something and get a refund. Now we have additional proof that water protection, in fact, exists only on paper. And, oddly enough, not one of the second ten phone manufacturers, but the industry leader, Samsung, became a participant in this evidence.
You and I have received additional confirmation that the protection of the phone from water exists only on paper.
Big fine for Samsung
In fact, as I said above, Samsung became a participant in the evidence for a reason. She did not conduct any research, but rather, on the contrary, she fell for deceiving customers. As a result, the company must pay a huge fine of 14 million Australian dollars (example $9.7 million) for numerous misleading marketing campaigns.
В нашем Яндекс Дзен есть все, чтобы с уверенностью сказать, что он интересный.
According to the press releaseissued by the Australian Competition and Consumer Commission (ACCC), Samsung has acknowledged false water resistance claims for the following models:
- Samsung Galaxy S7
- Samsung Galaxy S7 Edge
- Samsung Galaxy A5 (2017)
- Samsung Galaxy A7 (2017)
- Samsung Galaxy S8
- Samsung Galaxy S8 Plus
- Samsung Galaxy Note 8
Misleading advertising>
Commission officials note that Samsung published nine misleading announcements during the period March 2016 to October 2018, indicating that the phones are suitable for use in swimming pools and sea water. These campaigns were carried out on the largest social networks, including those that have recently been banned in Russia. There were also publications on the company’s own website, on outdoor advertising, in printed materials and on posters in stores. In general, the company promoted them through all advertising channels.
Such experiments are always at the user’s own risk.
Now Samsung Australia recognizedthat you can’t actually use your phone in the water. The representative office has confirmed that if the aforementioned Galaxy phones are immersed in a pool or sea water, they will may stop functioning properly.. If this happens, the charging port may corrode and stop working.
Заявления Samsung Australia о водонепроницаемости стали важным аргументом в пользу продажи этих телефонов. Многие потребители, купившие телефоны Galaxy, могли столкнуться с вводящей в заблуждение рекламой еще до того, как приняли решение о покупке нового телефона, — отметила в пресс-релизе председатель ACCC Джина Касс-Готлиб.
What users look for when choosing a phone
Indeed, when choosing a phone, many buyers see a beautiful picture of how people swim with a gadget and take pictures underwater. This enough to want to buy just such a phone. It just won’t end well.
The watchdog reviewed hundreds of complaints from consumers who claimed they had problems with their phones after drinking water. In some cases devices completely stopped working.
This penalty is a strong reminder to businesses that all product claims must be substantiated − Cass-Gotlieb said
It is better to have water protection just in case.
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What does water resistance rating mean?
In fact, the water resistance rating only means that the phone passed the test and didn’t break right away. No one can guarantee that you will not encounter a manufacturing defect that affects the tightness. Or that drops or overheating of the phone will not damage the sealing gasket. And now, as we can see, their problems have also crept up from the side of the connector. All this once again suggests that water protection should be treated as insurance in case the phone accidentally falls into the water, and not as a function that must be used every day. And most importantly, do not use the charger after swimming. Water remains in the connector, which can close everything. Well, it is, an addition.
How do you feel about water protection? Do you try to buy a phone with it and do you swim with the phone if you have one? Write about it in our Telegram chat.
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