JD Power released the 2022 U.S. auto factory quality research report, Tesla ranked seventh from the bottom

IT House June 30 news, consumer insight and market research agency JD Power released the 2022 U.S. car factory quality research report on the 28th. The report shows that after the new crown epidemic, the car factory quality has dropped significantly, reaching nearly 36%. worst level in history.

The research report said that due to the epidemic of the new crown epidemic, the supply chain crisis, staff turnover and other problems,The quality of the car factory has reached the worst level of nearly 36. Compared to last year, PP100 (problems per 100 vehicles) increased by 11% this year. JD Power’s global automotive director, David Amodeo, said that in the agency’s 36-year history of research, the quality of car production has steadily improved every year, and this year’s decline in car production quality is disappointing. Supply chain disruptions, especially chip shortages, have led carmakers to look for alternatives, and in some cases, new cars will ship without certain features, such as advanced driver assistance, seat heating, parking, Amodeo said. Auxiliary modules, etc.

The report said,Compared with traditional fuel vehicles, new energy vehicles have more problems. The average PP100 of traditional fuel vehicles is 175, while the average PP100 of hybrid models is as high as 239, and the average PP100 of pure electric models (excluding Tesla) is 240. In contrast, the average PP100 of Tesla models is 226, namely JD Power found 226 problems in every 100 Tesla electric vehicles,Ranked 7th from the bottom in the overall brand ranking. In contrast, Buick was the highest quality car company out of the box, followed by Dodge and Chevrolet in second and third places, respectively. Then there are Genesis, Kia, Lexus, GMC, Cadillac, BMW and Ford. Among them, BMW is the only European car company in the top ten. It is worth mentioning that,Polestar is at the bottom of the overall brand ranking, with a PP100 of 328.

Among the many features, software experience is a stubborn problem in the automotive industry, and 6 of the top 10 problems are closely related to infotainment systems, especially Apple CarPlay and Apple CarPlay, which are highly expected by new car consumers. Android Auto. Nearly half of all consumers surveyed were using CarPlay and found 17 percent fewer issues than Android Auto.

IT House understands that this year’s research by JD Power is based on the responses of 84,165 users who purchased or leased a new car in 2022 between November 2021 and February 2022. JD Power asked users about entertainment, display, appearance, assistance There are 223 questions in 9 categories including driving, interior, and powertrain driving experience. The research is designed to provide manufacturers with information to drive product improvement.