Daughter was shut down for paying phone bills on time for her late father
according tosurgingAccording to the report, Ms. Yu from Jiangxi reported that after her father passed away, in order to leave a memory, she paid her father’s mobile phone number every month, but recently found out that the number had been shut down by China Telecom for no reason, but the monthly minimum consumption was still deducted.
This incident also aroused heated discussions among netizens. In everyone’s opinion, this approach is too inappropriate. Some netizens bluntly said: “I paid all the money, you don’t care if I make a call or not.
I rented a house and paid my rent on time. As a result, I haven’t been here for two months, and the landlord forcibly reclaimed the house? “
There are also netizens who have been in a similar situation and said that they have been abroad for half a year many times and still pay the fee on time, but I can’t make a phone call. Can you stop my phone? I don’t have this problem with China Mobile.
More netizens said that they switched their electrical signals to China Mobile, and the telecommunications services were getting worse and worse. The problems they reported could not be solved in three years. It was very reasonable and enough.
Regarding the above situation, the customer service said that “silent shutdown is based on the requirements of the “Jiangxi Province Telecom Network-related New Illegal and Criminal Telephone Management Opinions (Trial)”. If the mobile phone card is used for more than 60 days, if there is no call, the shutdown will occur. Ms. Yu said that Telecom shut down normal billing numbers and continue to deduct bills.
The reporter inquired about the full text of the “Jiangxi Province Telecom Network-related New Illegal and Criminal Telephone Management Opinions (for Trial Implementation)”. The detailed opinions did not find the provision that “calls missed for more than 60 days” will be suspended.
Hashtags: downtime call charges China Telecom
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