DHS begins criminal investigation over deleted Secret Service texts from January 6th

The Secret Service may face serious legal repercussions over deleted text messages relating to the January 6th, 2021 Capitol attack. NBC Newssources said the Department of Homeland Security’s Inspector General has opened a criminal investigation into the deletion of texts from the days surrounding the riot. The Secret Service has been ordered to stop its own internal probes, according to a copy of a letter DHS Deputy Inspector General Gladys Ayala sent to the agency.

In a statement, the Secret Service acknowledged receiving Ayala’s letter. It promised a “thorough legal review” to ensure it was “fully cooperative” with all oversight.

Word of the deleted texts came last week, when the Inspector General’s office said that Secret Service texts from January 5th and 6th had been deleted as part of a “device replacement program.” Agents were supposed to back up their messages before the migration, but it’s not clear that happened. While the Secret Service told the House’s January 6th committee that it was “currently unaware” of any lost messages, CNNreported, it also acknowledged that it was still trying to recover messages. The service hasn’t provided more than a single message thread in response to a House committee subpoena.

It’s not yet clear if the messages are recoverable, and there isn’t any known evidence of malicious intent. Whatever the circumstances, there’s a chance the Secret Service could face significant charges. House committee leaders Liz Cheney and Bennie Thompson warned that the service might have violated the Federal Records Act by failing to keep the messages. At the least, the investigation highlights the challenges and importance of preserving data in modern government — a botched migration could impact crucial proceedings.

Instagram adds templates and tools to make it easier to create Reels

Meta has introduced new tools to expand the ways you can collaborate with others using Reels, as part of its strategy to be able to better compete with TikTok. To start with, you can now remix not just videos, but also photos on Instagram, giving you more material to use. The company has added more Remix layouts to include a green screen, a split screen or a picture-in-picture reaction view, as well, to make it easier to add your own spin or take to an existing Reel. Plus, you can choose to attach your remix to the end of the original Reel instead of having them play side-by-side. That format works better if you have a hot take or a rebuttal you want to publish.

In addition, Meta is rolling out templates to make it easy to create Reels with preloaded audio and video effects — you simply need to add your photo or video to one. You can see the company’s template collection by tapping on the camera icon in the Reels tab. Another new feature that makes the feature a more veritable rival to TikTok is the ability to record with the phone’s front and rear cameras at the same time using the Instagram camera. 

Finally, Meta has confirmed a previous feature leak that it will be turning all videos posted on Instagram as Reels, as long as they’re shorter than 15 minutes. Videos under 90 seconds long may be recommended on the app and, hence, may have a wider reach. But you don’t have to worry about becoming famous if you don’t want to be: Instagram won’t be using your Reels as a recommendation if your profile is set to private, and it will not retroactively convert old uploads. This feature is rolling out in the coming weeks and will also consolidate all your videos and Reels under one tab in the app.

Just a few days ago, Instagram also introduced a feature that would allow influencers to earn from their Reels. Creators can now share subscriber-only feeds that lock their content behind a paywall. Meta promised creators that it won’t be taking a cut from their earnings until 2024, but putting Reels behind a paywall is one way of monetizing them.The company’s executives previously said that they intend to focus on monetizing Reels as quickly as possible in the second half of 2022, so we’ll likely see more features intended to make money off the short videos in the near future.

OnStar expands emergency response and roadside assistance to motorcyclists

General Motors has been putting its OnStar in-vehicle safety and security suite into its vehicles since 1997 with the system having undergone numerous evolutions, upgrades and expansions in the last quarter century. Soon its roadside assistance and crash monitoring services will be available to two-wheeled motorists and homebodies as well, the company announced on Thursday.

As part of a modernizing redesign OnStar is making its Guardian crash monitoring and roadside assistance features available to motorcyclists. The service will rely on the accelerometer and other sensors in the rider’s cellphone to determine if a crash has occurred (rather than using the vehicle’s sensor suite as would happen in an automobile wreck) but otherwise is identical to the existing triage and response process. The roadside assistance will include jump starts, gas deliveries and flatbed tows.

The company is also expanding its Alexa integration, which GM began testing last year with select OnStar subscribers. Like having a red telephone to 911, this service will immediately connect members “to an OnStar Emergency Certified Advisor” through their Alexa-connected device, “in scenarios where Members need to call for help hands-free and time is of the essence.” Today, that Alexa skill is available to every US OnStar subscriber.

Netflix lost nearly 1 million subscribers last quarter

Netflix warned it might lose more subscribers in the second quarter of this year than it did in the first, and that prediction has come true — though it wasn’t as bad as feared. The streaming service said it lost nearly 1 million subscribers (970,000 to be exact) in Q2. That’s far more than the 200,000-member decline from Q1, but not as bleak as the 2 million Netflix was prepared to part with.

The company attributed the slightly rosier outcome to “better-than-expected” subscriber growth, particularly in areas like Asia-Pacific. The company still turned a $1.44 billion net profit despite the shrinking customer base and unfavorable foreign exchange values for the US dollar. Unfriendly exchange rates are a particularly difficult problem when nearly 60 percent of revenue comes from outside the country, Netflix said.

The media giant is expecting a turnaround for the third quarter, if a slow one. It’s now predicting that it will add a net 1 million subscribers. While that’s a far cry from the 4.4 million Netflix added a year earlier, it’s a decided improvement over the past six months. The strong start for Stranger Things 4 could help — the nostalgic show is now Netflix’s most watched season of English TV to date with over 1.3 billion hours of viewing.

Netflix’s recovery plan will sound familiar. The company is still pinning its hopes on a lower-priced ad-supported tier due in early 2023, and expects to launch it in a “handful of markets” where there’s already strong ad spending. The service also plans to fight account sharing, and is experimenting with ideas that include charging for additional homes. The finished sharing system could also roll out in 2023.

Instagram creators can now lock photos and Reels behind a paywall

Instagram has been building out its creator subscription program this year and now it’s slotting a couple of key pieces into place. Creators can now share subscriber-only feed posts. Those Reels and photos will have a purple badge with a crown symbol t…

Amazon is finally bringing its smart shopping cart to Whole Foods

Amazon has announced a new version of its smart shopping cart. The new Dash Cart can transport more groceries and includes new features. Amazon says the latest version can carry four grocery bags, up from two previously, and has dedicated shelves for delicate and oversized items. The latest version is also weather-resistant so you can take it to your car.

As before, the cart will automatically weigh produce and keep a real-time tally of all the food you buy. Amazon has tweaked the software on the touchscreen to display images of nearby fresh fruit and produce. The company’s software will now also do a better job of keeping track of where the cart is in stores and notifying you of deals. Lastly, the latest version has a bigger battery, which should translate into the new Dash Cart being more frequently available for customers to use.

Speaking of availability, Amazon is finally bringing the Dash Cart to Whole Foods, starting with the chain’s Westford, Massachusetts location and expanding to “a few additional” stores in the coming months. Previously, Dash Carts were only available at the company’s Amazon Fresh grocery stores, of which there are only about two dozen locations in the US at the moment.

Once Dash Carts arrive at your local Whole Foods, you can start using them by scanning the QR code you find on each one in the Amazon or Whole Foods Market apps. As you find items you want to buy, you scan them with one of the cameras near the cart’s handlebar. Once you’re done shopping, you exit the store through the dedicated Dash Cart lane. Amazon will automatically bill the credit card associated with your account, and you’ll get an emailed receipt after leaving the store.

Marriott suffers at least its seventh data breach since 2010

Marriott confirmed it was the target of yet another data breach after attackers recently breached the company’s systems. The company said hackers used social engineering techniques to gain access to an employee’s computer. After obtaining around 20GB of data, the person or group behind the attack tried to extort Marriott, but the company refused to pay up. 

The hackers had access to Marriott’s network for less than a day. The company told CyberScoop it was already looking into the breach before it received the extortion attempt. The incident is said to have taken place around a month ago, but it only just came to light. 

Marriott has informed law enforcement and is assisting with the investigation. It also will notify regulators and between 300 and 400 individuals, most of whom are former employees. “Their information was in archived files that were not detected by the scanning tool we use as part of our proactive security efforts to identify and remove sensitive data from devices,” a Marriott spokesperson told Engadget.

According to DataBreaches, which first reported on the attack, the hackers gained access to a server at BWI Airport Marriott in Maryland. They provided the publication with screenshots that appear to show reservation documents for flight crews, along with corporate credit card numbers for an airline or travel agency. Marriott said most of the information the hackers accessed was “non-sensitive internal business files regarding the operation of the property.”  

“The incident only involved access to one associate’s device and documents on a connected file share server,” the spokesperson said. “The incident did not involve access to Marriott’s core network, the guest reservation system at the property or the payment processing system at the property.”

This is at least the seventh data security incident involving Marriott since 2010, according to DataBreaches. One of the more notable cases emerged in November 2018. The company said hackers gained access to the reservation database of its Starwood subsidiary and obtained personal details of as many as 383 million guests (though some of those were believed to be duplicate records). The data included 5.3 million unencrypted passport numbers. The UK’s Information Commissioner’s Office fined Marriott £18.4 million (around $21.9 million at today’s rates) over the incident.

Update 7/6 3:24PM ET: Added more details from Marriott.