Rogers restores service following Canada-wide internet outage

On Saturday, Rogers Communications said it had restored service for the “vast majority” of customers affected by the outage that left many Canadians without access to the internet. “As our services come back online and traffic volumes return to normal, some customers may experience a delay in regaining full service,” the telecom said in a Twitter update posted late Thursday evening. It later promised it was “working hard” to get any customers still without internet access back online “as quickly as possible.”

In a letter attributed to president and CEO Tony Staffieri, Rogers said it was “working to fully understand the root cause of this outage,” and that it would make all “the changes necessary” to avoid a repeat in the future. Additionally, the company promised to send a bill credit to every customer affected by the outage.

While Rogers has yet to share what caused its entire network to go down for the better part of an entire day, DDoS mitigation company Cloudflare provided a possible answer. “Based on what we’re seeing and similar incidents in the past, we believe this is likely to be an internal error, not a cyber attack,” the company said in a blog post published on Friday. Cloudflare speculated that a Border Gateway Protocol (BGP) issue likely contributed to the outage. A “routine BGP update gone wrong” was the cause of the massive outage that took down Facebook, Instagram and WhatsApp last fall.

Whatever led to the outage, its effect was easy to see. People crowded into cafes and public libraries so that they could use their phones and computers. At one point, Toronto Police even noted some people couldn’t call 911 due to the outage. Across the country, Interac, the system Canadian banks use to connect their networks, was down, leading to debit cards and ATMs not working. One analysis by internet monitoring organization NetBlocks showed that Canada’s national connectivity dropped to 75 percent of normal levels during the event. If nothing else, the episode is likely to reignite conversation within Canada about the dominance Rogers has over the national telecom market.   

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The Starlink satellite internet for boats will cost you $5,000 a month

Starlink has launched a ruggedized version of its dish for boats, ships and yachts, merely a few days after the FCC gave it permission to provide internet service to vehicles. The satellite internet provider says Starlink Maritime can deliver up to 350 Mbps download speeds while at sea, which isn’t bad at all for boats that didn’t have an internet connection to begin with. However, it doesn’t come cheap: The hardware alone will set customers back $10,000, which they have to pay for up front. 

The service itself costs $5,000 a month, though like Starlink for RVs, customers can pause it when it’s not in use. They can choose which billing cycle to begin their pause, but they’ll still have to pay for the full month whenever they switch the service on. In comparison, the residential Starlink setup’s hardware costs only $599, while the service costs $110 a month. 

SpaceX chief Elon Musk explained on Twitter that Starlink Maritime’s antennae differ from their residential counterpart. They’re “dual, high performance terminals,” he said, and have the power to maintain connection in choppy seas and heavy storms. The terminals were also designed to be able to withstand “relentless salt spray [and] extreme winds [and] storms.” Musk said SpaceX has been paying $150,000 a month for “a much worse connection” on its ships. 

The Starlink Maritime page also mentions that the service allows you to connect from the most remote waters across the world, but it’s worth noting that its coverage area is still limited. At the moment, it will only work in the coastal waters of the USA (not including Alaska), Europe (except most of Norway, Sweden and Finland), Australia, Brazil, Chile, most of the southern part of Australia and New Zealand. Starlink is expected to roll out connectivity to more locations in the fourth quarter of 2022 and next year.

SpaceX has long had plans to connect moving vehicles to the Starlink network and even previewed a ruggedized dish for boats and planes way back in 2021. It’s only just a few days ago, though, when the Federal Communications Commission authorized a new class of terminals for the satellite internet service “to meet the growing user demands that now require connectivity while on the move.”

Netflix starts using new Ambeo spatial audio tech from Sennheiser

Sennheiser has developed an approach to spatial audio that doesn’t require a surround sound system. The tech, called Ambeo 2-Channel Spatial Audio, will work on standard stereo speakers, Sennheiser says. The company says Ambeo will deliver “an improved audio experience wherever stereo is delivered today, be it standard TV sets, stereo systems, headphones, tablets or laptops.”

A number of Sennheiser’s partners have worked with the company to fine-tune Ambeo. One of those is Netflix, which is the first streaming service to employ the tech. The first title that used Ambeo is season four of Stranger Things. Others include Red Notice, The Witcher and the upcoming live-action Resident Evil series.

As long as your device’s audio output is set to stereo audio, you won’t have to adjust any settings to try Ambeo. Netflix is making it the default setting for two-channel setups for certain titles (you can find those by searching for “spatial audio” on Netflix). 

Ambeo renders the full immersive audio mix into two channels. It uses existing industry standard file types and it doesn’t need a separate mix. Sennheiser says the renderer offers granular control over spatialization.

​“What sets Sennheiser apart from other solutions is that the Ambeo rendering respects the original mix, tonal balance and dialog integrity, which is exactly what the re-recording mixer is looking for,” Dr Renato Pellegrini of the Ambeo team said in a statement. “The processing is in line with Sennheiser’s reputation to deliver tools that are ‘transparent’ and do not interfere with the original sound. In a nutshell: Sennheiser 2-Channel Spatial Audio seeks to translate mixer intent, not to overpower it.”

If Ambeo works as well as promised, this could be a solid solution for folks who don’t have sufficient equipment to take advantage of Dolby Atmos and other spatial audio tech.

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